Frequently Asked Questions


Our top priority is providing a safe and secure shopping experience for you. To ensure your safety while shopping, we utilize the most advanced technology to guard your information. Specifically, our industry-standard Secure Sockets Layer (SSL) and Verisign's Secure Server ID encrypts your credit card and other sensitive data. To learn more, please read Growing Strands Advanced Hair Therapy Privacy Statement and Terms and Conditions.

With our Shop Pay and Affirm collaboration, you can divide your purchase into 4 zero-interest, equal payments, free from extra or hidden charges or delayed payment penalties.

From time to time, exclusive discounts can be found on our website. You can subscribe with your email address to be the first to know about them! Note that these promotions are not applicable to previous purchases, and cannot be replaced or exchanged. So hurry, because these special items are available only while stocks last and orders can be declined without notice.